Please remember we are very small outfit and must work alongside our regular commitments. We will always endeavour to dispatch products ASAP!
If you ever have any concerns, please feel free to contact us.
Free/ Standard Shipping (2-4 working days UK)
Generally UK orders should arrive within 2-4 days from placement of order. This service is chargeable to any order below £50.
Express Shipping (1-2 working days UK)
UK orders will arrive 24-48hrs from placement of order.
Frames are shipped with express shipping free of charge (excluding orders outside the UK).
We ship internationally!
Shipping rates are calculated at checkout. We offer:
- DHL express: Generally 3-5 days, tracked.
- Standard International: Generally 6-10 days, tracked. Shipping times can vary.
IMPORTANT: Any additional import duties or taxes due in any countries outside the UK are the customers responsibility. We will of course assist in any way and fill out customs paperwork ourselves, so we can to ensure the process is as seamless as possible.
Component availability can be dependant on the manufactures/ suppliers stock. Although we try to keep stock levels accurate, this can change without notice to ourselves. If there any problems that may affect your order or delivery, we will be in touch to discuss your options or offer a refund.
Shipping time are used as guidance only, if your items are delayed it may be through no fault of Radical All Mountain cycles, but that of the courier. If you are experiencing problems with your order, we will assist in anyway we can to ensure your items are delivered as soon as possible.